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rp99k Privacy Policy for Indonesian Accounts

rp99k Privacy Policy explains how we collect, use and protect the account, device and wallet details you provide when you access our lobby.

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Three Ways To Request Privacy Help

Privacy questions should have a clear route, especially when a login or wallet status needs checking. We ask you to contact us through the support path shown inside your account and include the phone number or payment reference connected with your request. Do not send a wallet PIN or full card credential. Our team can explain a data request, check an account-access concern and direct you to the right next step without asking for unnecessary details.

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Account support form

Open the support form from your account area and choose the privacy subject. Include your registered phone number, request type and a short description so we can locate the correct account record without asking you to repeat private details.

Wallet reference check

For DANA, OVO, GoPay or QRIS questions, share the transaction reference rather than a wallet password. We use that reference to check status and connect your privacy request with the right account activity.

Access concern route

If a sign-in or phone verification concern suggests someone else may have reached your account, contact support through the account help path promptly. We may ask account-specific questions before changing access or discussing stored details.

DATA HANDLING MAP

Six Privacy Controls Behind Your Account

We keep this Privacy Policy practical by linking each promise to an account action you can recognise.

Account details

When you open an account, we collect the details needed for phone verification and account access. We use the registered number to connect sign-in activity with your account and to help prevent another person from changing its core details.

Device signals

When you move from login to the lobby on a phone, we may record device and browser signals linked to security checks. These signals help us spot unusual access without giving us access to files, photos or wallet passwords on your device.

Cookies

Cookies and similar browser tools can keep a session working, remember selected settings and help us understand basic page use. You can manage browser storage through your device settings, although clearing it may require you to sign in again.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity can leave a reference, amount and status record. We use those records for reconciliation, account security and support checks, not to request your private wallet credential.

Retention periods

We keep account, security and payment records only as long as needed for the stated purpose, account support, dispute handling or legal duties. After a suitable period, records may be deleted, separated from the account or securely restricted.

Changes and requests

You can ask us to correct an inaccurate phone or account detail, ask what categories we hold, or request deletion where local law permits. We may verify your identity first, then reply through the support route connected with your account.

Privacy Policy Answers For Your Account

Search-style questions are useful when you need a quick answer before opening an account or sending a wallet payment. These Privacy Policy answers focus on the records, permissions and contact steps that matter when you use rp99k from Indonesia. If your situation is unusual, use the account support path and keep wallet passwords out of your message.

The rp99k Privacy Policy covers account registration, phone verification, sign-in activity, device signals, cookies, support messages and payment references. It also explains retention, security, correction requests and deletion requests where local law permits, including activity connected with DANA, OVO, GoPay and QRIS.

We may collect your name, registered phone number, account settings, sign-in records, device or browser signals, support messages and payment status references. We collect these details to provide account access, investigate unusual activity, reconcile payments and answer a request about your stored records.

Yes. The Privacy Policy covers payment references and status records connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account activity. We may use a reference to check a transaction, but you should never send a wallet PIN or password.

You can contact us through the support form inside your account and ask what categories we hold or request a correction. Include your registered phone number and the specific detail. We may verify account ownership before responding, so private records are not disclosed to another person.

When you sign in on a phone, we may use phone verification, session records and device signals to check that access matches your account. We do not access files or wallet passwords on your device. If access looks unusual, contact support through the account help path.

Retention depends on why a record was created. Account, security and payment records may remain while needed for support, dispute handling, reconciliation or legal duties. When the reason ends, we may delete, separate or restrict the record, subject to local requirements.

Use the support route shown inside your account and select the privacy subject. Describe whether your request concerns access, correction, deletion, cookies or a wallet reference. We may ask for account verification, and access or eligibility depends on local law.

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